I just received the 2008 Zappos.com Culture Book. On a recommendation from a friend, I emailed the CEO and asked for it. Within a week it was mailed to me – in Switzerland.
I’ve never used Zappos.com, but I’m already a fan. Any company that a) aware of their culture, and b) is interested in maintaining said culture is going to develop a following and have some longevity.
It's an 2-inch (5.08 cm) tome of quotes from Zappos employees commenting on what makes their company what it is. I love it. I showed the book with some enthusiasm to a Swiss co-worker…
SWISS: So this is basically a book of all the employees saying how great their company is?
SWISS: Is it an American company?
SWISS: [Smiles and shrugs as if to say, “Of course it is. Only an American company would publish a book of their employees saying how great they are.”]
There are only two other people in my office who have shown an interest in the Zappos.com Culture Book. They are from Texas and St. Louis.
Life in the U.S. after Switzerland. Sad.
5 weeks ago